Managed IT Services & IT Support for Vancouver Island Businesses
On-site and remote IT support from our local team in Duncan, BC, serving the Cowichan Valley, Nanaimo, Victoria and communities across the Island.
Trusted by Vancouver Island businesses since 2000
serving the Island since 2000
on-site & remote support
down to board-level repairs
and the Cowichan Valley
Our Services
Business IT Solutions
Server & Network Solutions
Cloud Services
Managed IT Services
Our Process and Methodology
Consultation
Design
Implementation
Management
Our aim is to thoroughly understand your requirements and collaborate with you every step of the way. We keep you informed and involved through every stage, from design and implementation to ongoing management. Most importantly, we are dedicated to delivering cost-effective, elegant, and timely solutions that meet your needs.
3TEC Information Technologies Inc.
Consulting, Design, and Support of Small Business Networks
3TEC has developed an innovative, flexible and personal approach to providing IT services. We structure each relationship to meet our clients’ unique business goals and build in flexibility to meet current and future needs. We provide end-to-end IT services that include IT consulting, server and network support, IT outsourcing, technical support, hardware sales and software development.
Solutions Built Around Your Business
Business IT Solutions
Lower your operational costs, increase staff productivity and make smarter business decisions.
2. System analysis and design.
3. Project management.
4. Preventative maintenance.
5. System upgrades.
6. Software subscription management.
Server and Network Solutions
Centralize and manage your business data and resources within your own four walls. Customized solutions for your specific business needs.
2. Data management.
3. Wi-Fi configuration and design.
4. Hardware procurement.
5. Patch management.
6. Operating system and application virtualization.
Managed IT Services
Security and reliability for your business. Keep your IT infrastructure professionally managed and protected.
2. Periodic reporting.
3. Obsolescence planning.
4. Client portal ticketing.
5. Maintenance planning.
6. Data protection.
7. Disaster recovery planning.
Our Team
Our team helps businesses better understand and use technology. We help our clients:
- Implement automated processes to improve efficiency.
- Provide customized user hardware to increase individual productivity.
- Maintain and protect company critical infrastructure and data.
- Introduce new technologies to improve communication between colleagues, managers and clients.
- Help businesses analyze their own data to uncover new opportunities for growth.
- Ultimately, our aim is to increase our clients’ business opportunities and productivity through efficient use of technology.
Our Direction
Technology never stands still, and neither do we. 3TEC helps clients get more from their technology by continually investing in education, training and research into new and emerging technologies.
New ideas and technologies are first implemented internally for rigorous testing of proof of concept. This allows 3TEC to refine each solution before we recommend it to our clients.
Our day-to-day goals are about learning the ins and outs of trending and developing technology.
Working with our suppliers, we are exposed to upcoming hardware and software.
By testing new software and emerging hardware in our own business environment first, we evaluate every solution before it reaches yours.
Need an IT Specialist?
- Business IT Support
- Managed IT Services
- Installations and Project Management
- On-site and Remote Support
- Wi-Fi Network Management
- Modem, Access Point and Switch Configuration
- Bare Metal and Virtualized Servers
- Backup Solutions
- Cloud Data Solutions
- Data Recovery
- Virus Removal
- Malware Removal
- Laptop Services and Repairs
- PC Services and Repairs
- Custom PC Builds
- Software License Acquisition
- Hardware Procurement
- Remote Desktop
- Virtual Private Networks
- VoIP and IP Phones
- Mobile and Fibre Internet Connections
- Website Hosting
- Domain Hosting
- Exchange Email Hosting, Setup and Monitoring
- Damage Assessment and Reports
What Our Clients Say
G★★★★★5.0 rating on Google · Read our reviews
“They are a great help to our company and always respond right away to assist with any of our needs. I am very impressed by their level of service.”
Steve B.
Google review
“They helped us out immediately with our computer issue and they were very efficient and knowledgeable. Thank you!”
Griffiths Plumbing
Google review
“3Tec is my go to for all things IT. Great techs and service!”
Phil F.
Google review
Book Your Free IT Assessment
We’ll review your network, security and backups and give you a plain-language action plan. No cost, no obligation.
Existing client needing help? Call 250 597 0322 or email [email protected].
Platforms We Work With
