IT Support for Medical Clinics on Vancouver Island
Patient care depends on technology that simply works. When an EMR workstation freezes, the printer stops or the phones go down, appointments back up and patients wait.
3TEC supports medical clinics across the Cowichan Valley and Vancouver Island with reliable workstations, networks and phones, secure backups, and fast local help when something goes wrong.
- EMR workstations kept fast, secure and up to date
- Secure networks and Wi-Fi for exam rooms and the front desk
- Encrypted, tested backups of patient records
- Access controls, MFA and security to protect health information
- Phones, printers, scanners and fax set up and supported
- New clinic set-ups, expansions and moves
Why Medical Clinics Choose 3TEC
Downtime means cancelled appointments. We keep your technology out of the way so your team can focus on patients.
- Local team in Duncan, on-site across the Cowichan Valley and Vancouver Island
- 25+ years supporting Island businesses, since 2000
- Fast remote help, with a technician at your door when it is needed
- In-house repair workshop for workstations, servers and network equipment
- Plain-language advice, without the tech jargon
- Free IT assessment to start
G★★★★★5.0 rating on Google · Read our reviews
“They are a great help to our company and always respond right away to assist with any of our needs. I am very impressed by their level of service.”
Steve B. · Google review
Frequently Asked Questions
Do you work with our EMR software?
We support the workstations, servers, networks and backups your EMR runs on, and we work alongside your EMR vendor so issues get resolved quickly instead of being passed back and forth.
How do you protect patient information?
We set up encrypted backups, multi-factor authentication, user access controls, up-to-date security software and regular patching, and we help you put sensible policies in place to support your privacy obligations under BC privacy law.
Can you help us open a new clinic or move locations?
Yes. We plan and install the network, Wi-Fi, workstations, printers and phones, move your data safely, and have everything working before your first patient arrives.
What does the free IT assessment include?
We review your network, devices, security and backups, then give you a plain-language report with priorities and costs. There is no obligation.
Book Your Free IT Assessment
We’ll review your clinic’s network, security and backups and give you a plain-language action plan. No cost, no obligation.
Existing client needing help? Call 250 597 0322 or email [email protected].