IT Support for Hospitality & Tourism on Vancouver Island

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Guests expect fast, reliable Wi-Fi and smooth service from check-in to checkout. Behind the scenes, reservation, point-of-sale and back-office systems all need to keep running.

3TEC helps hotels, restaurants and tourism operators across the Cowichan Valley and Vancouver Island deliver a great guest experience, all season long.

  • Fast, secure guest Wi-Fi kept separate from your business systems
  • Reservation, booking and property management systems supported
  • Front desk and restaurant point-of-sale systems
  • Wi-Fi coverage for rooms, patios and outdoor spaces
  • IP phone systems for the front desk and back office
  • Protection for guest and payment information
IT support for hospitality businesses
Hospitality staff welcoming a guest

Why Hospitality Businesses Choose 3TEC

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Busy season leaves no room for downtime. We get your systems ready before the rush and respond quickly when guests are waiting.

  • Local team in Duncan, on-site across the Cowichan Valley and Vancouver Island
  • 25+ years supporting Island businesses, since 2000
  • Fast remote help, with a technician at your door when it is needed
  • In-house repair workshop for workstations, servers and network equipment
  • Plain-language advice, without the tech jargon
  • Free IT assessment to start

G★★★★★5.0 rating on Google · Read our reviews

“They are a great help to our company and always respond right away to assist with any of our needs. I am very impressed by their level of service.”

Steve B. · Google review

Frequently Asked Questions

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Can you improve Wi-Fi coverage across our property?

Yes. We assess your property and install business-grade access points so guests get reliable coverage in rooms, common areas and outdoor spaces.

Can you support our reservation and POS systems?

Yes. We support the computers, networks and devices your reservation and point-of-sale systems run on, and work with your software providers when needed.

How do you keep guest Wi-Fi separate from our business network?

We set up a separate guest network so guests can’t reach your front desk, POS or office computers, which protects both your business and your guests.

What does the free IT assessment include?

We review your network, devices, security and backups, then give you a plain-language report with priorities and costs. There is no obligation.

Book Your Free IT Assessment

We’ll review your company’s network, security and backups and give you a plain-language action plan. No cost, no obligation.

Existing client needing help? Call 250 597 0322 or email [email protected].