IT Support for Retail Stores on Vancouver Island
From point-of-sale systems and payment terminals to inventory software and in-store Wi-Fi, retail runs on technology. When something stops working, so do your sales.
3TEC helps retailers across the Cowichan Valley and Vancouver Island keep their stores connected, secure and supported, from boutique shops to multi-location businesses.
- Point-of-sale computers and payment terminals connected and supported
- Reliable store networks with separate guest Wi-Fi
- Computers and networks behind your inventory and online store
- Business-grade firewall and internet security
- Protection for customer and payment data
- Backups so sales and inventory records are never lost
Why Retailers Choose 3TEC
Your busiest hours are the worst time for a problem. We respond fast and set things up to avoid interruptions in the first place.
- Local team in Duncan, on-site across the Cowichan Valley and Vancouver Island
- 25+ years supporting Island businesses, since 2000
- Fast remote help, with a technician at your door when it is needed
- In-house repair workshop for workstations, servers and network equipment
- Plain-language advice, without the tech jargon
- Free IT assessment to start
G★★★★★5.0 rating on Google · Read our reviews
“They are a great help to our company and always respond right away to assist with any of our needs. I am very impressed by their level of service.”
Steve B. · Google review
Frequently Asked Questions
Can you support our point-of-sale system?
Yes. We support the computers, networks and devices your POS runs on, such as receipt printers, scanners and payment terminals, and work with your POS provider when needed.
Should our guest Wi-Fi be separate from our store network?
Yes. We set up a separate guest network so customers can get online without any access to your POS, payment terminals or business computers.
Can you help if we have more than one location?
Yes. We can connect your locations securely, keep systems consistent between stores, and support each one remotely or on-site.
What does the free IT assessment include?
We review your network, devices, security and backups, then give you a plain-language report with priorities and costs. There is no obligation.
Book Your Free IT Assessment
We’ll review your company’s network, security and backups and give you a plain-language action plan. No cost, no obligation.
Existing client needing help? Call 250 597 0322 or email [email protected].